Privacy Policy

Last updated: March 2026

Introduction

AzurStone Labs Inc. (“we,” “our,” or “us”) operates the azurstonelabs.com website and the RealityExtract and WarrantyMate applications (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

Information We Collect

Information You Provide

  • Account information: When you create an account, we may collect your email address and display name.
  • Contact information: When you contact support or submit a form, we collect your name, email, and message content.
  • Subscription data: If you subscribe to a paid plan, payment processing is handled by third-party processors. We do not store your full payment card details.

Information Collected Automatically

  • Device and usage data: We may collect device type, operating system, app version, and general usage analytics to improve our Services.
  • Crash reports: We use Firebase Crashlytics to collect anonymous crash data that helps our engineers diagnose and fix issues.

On-Device Processing

RealityExtract performs optical character recognition (OCR) entirely on your device. Camera images used for display reading are processed locally and are never uploaded to our servers unless you explicitly enable cloud sync. Similarly, WarrantyMate processes receipt images on-device by default.

How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve our Services.
  • Respond to your support requests and communicate with you about your account.
  • Send transactional notifications (e.g., warranty expiration reminders in WarrantyMate).
  • Analyze aggregate usage trends to guide product development.
  • Detect, prevent, and address technical issues.

Data Sharing

We do not sell your personal information. We may share data in the following limited circumstances:

  • Service providers: We use trusted third-party services (such as Firebase for authentication and cloud infrastructure, and payment processors for subscriptions) that process data on our behalf under strict confidentiality obligations.
  • Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
  • Business transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information only for as long as necessary to provide our Services and fulfill the purposes described in this policy. Account data is retained while your account is active. You may request deletion of your account and associated data at any time by contacting us at support@azurstonelabs.com.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing activities.
  • Export your data in a portable format.

To exercise any of these rights, please contact us at support@azurstonelabs.com. We will respond within a reasonable timeframe consistent with applicable law.

Cookies and Analytics

Our website may use cookies and similar technologies for essential functionality (e.g., session management) and anonymous analytics. We use privacy-focused analytics to understand how visitors interact with our website. Our mobile applications use Firebase Analytics with minimal data collection to help our team improve the user experience.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us at support@azurstonelabs.com.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: