How Can We Help?
Browse our frequently asked questions or send us a message. Our team typically responds within 24–48 hours.
Frequently Asked Questions
AzurStone Labs Inc. is a consumer technology company that builds intelligent applications to simplify everyday tasks. We currently offer two products: RealityExtract for automated data capture and WarrantyMate for warranty management.
You can reach us through the contact form on this page or by emailing support@azurstonelabs.com. We typically respond within 24–48 hours during business days.
Both apps offer a free tier with core functionality. Premium features are available through optional subscriptions. Visit each product’s website for detailed pricing information.
RealityExtract is available on iOS, Android, and the web. WarrantyMate is available on iOS and the web. We’re continuously expanding platform support.
RealityExtract uses advanced optical character recognition (OCR) powered by on-device machine learning. Simply place numbered tag markers next to your displays, point your camera, and the app automatically captures readings in real time.
Basic OCR processing works entirely on-device without an internet connection. Cloud sync, data export, and optional enhanced OCR features require connectivity.
RealityExtract works with LED displays, LCD screens, analog gauges, digital meters, thermometers, and virtually any device with a visible numeric reading.
WarrantyMate uses a multi-source AI system that combines barcode/UPC lookup, manufacturer databases, and intelligent analysis to find accurate warranty details for your products.
Absolutely. Receipt images are processed securely and your data is encrypted both in transit and at rest. We never sell or share your personal purchase information with third parties.
Yes. WarrantyMate automatically identifies extended warranty coverage from major retailers like Costco, Best Buy, and others, giving you a complete picture of your protection.
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Product-Specific Help
For detailed guides and documentation, visit the dedicated support pages for each product.